Ordering & Shipping

Zuu orders are sent by Australia Post and Allied Express. Once your package has been sent you will receive an email with your order/tracking number and details. Most orders leave our warehouse located in Frenchs Forest, Sydney within 3 business days of receiving the order. For orders in Sydney, Brisbane and Melbourne metro areas delivery is usually 3-5 days, for orders in Perth, SA and regional areas deliveries are usually 5-7 days. If you are unlikely to be home to receive the order please leave details as to where you would like your item(s) left at the time of delivery.

During the busy Christmas period, we have been provided cut-off order dates by Allied Express as a guide for orders. They are as follows:
Sydney – 18th December
NSW Regional – 14th December

Melbourne – 18th December
Victoria Regional – 16th December

Brisbane (including Sunshine Coast, GoldCoast) – 18th December
QLD Regional – 10th December

Adelaide – 16th December
SA Regional – 14th December

Perth, Kalgoorlie, Geraldton – 14th December
WA Regional – 6th December

Darwin, Alice Springs – 10th December
NT Regional – 6th December

Hobart, Launceston, Devonport – 14th December
Tasmania Regional – 10th December

If you are at all unsure of delivery to your particular location please call us on 1300 031 291 to gain clarity on timings.